Cases

Operational Excellence and Continuous Improvement

• ORGANIZATIONAL TRANSFORMATION PROGRAMS VIA OPERATIONAL EXCELLENCE PROGRAMS These programs are characterized by the long duration and scope of impact on the company’s entire Organization, usually connected to the company’s CEO and/or Board of Directors. Seta is often asked to help the client structure a major Operational Excellence program that aims to completely transform the Organization, both from the results standpoint and in relation to behavior and values. These programs entail everything from designing a Program to last 5-10 years, such as structuring the Operational Excellence area and identifying/hiring multipliers, conducting training sessions for the company’s executives and employees, as well as monitoring of projects and indicators, and also participating in the certification ceremonies.
• SPECIFC PROGRAMS FOR MARKET SECTORS Over the years Seta has become specialized in creating training sessions and mentoring Operational Excellence projects for many market sectors based on varied methodologies and always abiding by the client’s Management models in place. Materials are developed tailored to each sector, with modules and tools aligned with needs and always respecting the particular features of each segment. In addition to the training sessions, it follows up on improvement projects and provides support to the Management for governance of operational excellence programs.
• GLOBAL OPERATIONAL EXCELLENCE PROGRAMS Since 2004, SETA Training and Consulting has been partnering with some of the top companies in the world, helping to structure Global Operational Excellence Programs in which it develops, customizes and delivers training programs in the target country’s language (Portuguese, Spanish and English). Além dos treinamentos, a SETA efetua o acompanhamento de projetos de melhoria (site visit). Today we have a presence in more than 14 countries.