Structure:
- Matrix Mapping and roles identification
- Multiple influence methods: Golden and platinum rules, communication styles, diversity, and culture customs
- Techniques for effective communication: active listening, ACR (Active Constructive Response)
- Techniques for collaboration
- Strategies for conflict resolution
- RACI Matrix for decision making
- Operating Mechanisms and rituals

Format: round tables, groups of 4-5 people

Pre-Work: not applicable

Duration:  8 hours

Maximum number of participants: 20 people