Cases

DEVELOPMENT OF LEADERSHIP TRAINING TO MEET SPECIFIC CLIENT DEMAND

19/09/2021 ​
Bem Group, Hoya and Elfa Group (ALL PERTAINING TO THE HEALTHCARE SEGMENT)
The companies were going through a phase of greater professional development of their management: from a more informal way to a manner more aligned with modern management practices. To that end, executives from these groups decided to invest in the training of upper and middle management on topics that would enable better communication within and between teams, more effective conflict resolution, leadership of organizational changes, better time management and routine management of areas and especially, which was expected, in behavioral terms, for the current leaders of each company. SETA developed plans of 2 to 4 training modules, with 8 hours each. The spontaneous recommendation rate among participants from the three companies was approximately 80% (in other words, 4 out of 5 people tend to speak spontaneously and positively about their learning experience). In the specific case of the BEM Group, at the end of the final module, the executives attended the closing session personally and could see the results of the participants’ “Action Learning” works and provide excellent feedback to them on all the personal and professional development they had achieved.  

Albert Einstein (HOSPITAL) Case – People Management in Hospital Environment
Material developed to prepare over 300 Hospital professionals, including doctors, nurses and most of the administrative staff, discussing basic elements of People Management, using the MBTI tool. Material 100% adapted to the Hospital environment with intensive group activity and discussions on how to improve People Management in the specific environment of a Hospital.

Nadir Figueiredo Case (CONSUMER GOODS) – Program for Developing Leaders and Members of the Board of Administration
Full immersion training (40 hours) involving the company’s entire Senior Management and part of the Board of Administration, discussing topics such as People Management, Finance for Non-Financial Professionals, Change Management and Feedback and Coaching. Fifty people were trained and the entire training program revolved around current problems at the company and how to improve the company’s performance.

 Case BSN (HEALTHCARE) – Leadership Development Program
Design and application of several Leadership training sessions – Situational Leadership, Recruitment and Selection, Performance and Results Management, in accordance with the goals established by the Global University in partnership with local HR. In this case, there was no need to undergo the Train-the-Trainer process and Seta was given the freedom to design and apply training according to the requested topics. Training applied to the entire 1st line of reporting to the General Manager with 8-hour modules.

  Brasilcap Case – Leadership Development Program
Design and application of various Leadership training sessions (such as: Situational Leadership; Recruitment and Selection; Performance and Results Management), always in partnership with HR, taking into account the particularities of the Company’s Leaders (in this case, part of a mixed capital company). Training applied to the Organization’s middle management, involving roughly 30 people and applying assessment instruments and various group work formats.

GE Healthcare – People Management
16-hour training developed to be applied to the Organization’s entire middle management, aiming to prepare them for the annual performance assessment session and feedback sessions. Material 100% adapted to GE’s performance assessment process (Session C), taking into account all the company’s specific characteristics, such as language and processes.