Seta
How can professionals maintain productivity and clarity in highly interconnected environments? This course deepens the skills needed to operate in matrix structures, focusing on alignment, shared leadership, and effective communication across multiple stakeholders.

The objectives of this course are:
  • Strengthen collaboration and coordination in complex organizational networks.
  • Teach strategies for managing priorities and resolving cross-functional conflicts.
  • Develop influence, negotiation, and accountability in shared environments.

Working in a matrix means leading beyond formal structures. This course helps professionals navigate complexity with confidence, fostering collaboration and results across boundaries.

Público-objetivo

All professionals

Requisitos

No pre-requisites.

Duracíon

16 hours

Formatos

In-person, Online or Hybrid

Contenido

Structure:

  • Matrix Mapping and roles identification
  • Multiple influence methods: Golden and Platinum Rules, communication styles, diversity, and cultural customs
  • Techniques for effective communication: active listening, ACR (Active Constructive Response)
  • Techniques for collaboration
  • Strategies for conflict resolution
  • RACI Matrix for decision making
  • Operating Mechanisms and rituals


Format:

Round tables, groups of 4–5 people

Pre-Work:

not applicable

Duration:

8 hours

Maximum number of participants:

20 people