Content
Structure:
- Exercise: The Spider Web
- The main role of a leader: make employees even better
- Difference between coaching and mentoring
- Situations in which each approach should be used
- Identifying opportunities to lead conversations in coaching or mentoring format
- The importance of knowing how to listen
- Concept of inside out versus from the inside out
- Identifying areas of strength and development opportunities as a coach or mentor
- Asking the right questions
- Feedback: EOI model
- Communication during the coaching process
- Peer consulting: helping peers improve team skills
Pre-Work:
Reading articles and watching two to three short videos of five minutes each on SETA virtual platform – Management Development
Duration:
8 hours