Seta
The Influencing Skills course presents techniques to enhance persuasion abilities in a variety of professional contexts. The program teaches how to build credibility, create empathy, and influence more strategically.

The objectives of this course are:
  • Teach influence techniques grounded in credibility and empathy.
  • Equip professionals to persuade effectively across different scenarios.
  • Develop impactful communication skills.

Without proper preparation, professionals miss opportunities and struggle to gain support for their ideas. This course shows how to apply influence ethically and effectively, ensuring buy-in for projects and strengthening relationships.

Público-Alvo

All professionals

Requisitos

No pre-requisites.

Workload

4 hours

Formatos

In-person, Online or Hybrid

Content

Structure:

  • Understand the influence situation
  • Understand the person to be influenced
  • Your strategy: Golden Rule vs Platinum Rule
  • The 5-step model of influence
  • Speak / Ask / Actively Listen: the communication model
  • Individual Action Plan


Pre-Work:

not applicable