PDCA (Plan-Do-Check-Act)
Many initiatives fail due to lack of discipline in execution. The PDCA course teaches how to plan, execute, verify, and act systematically, promoting continuous improvement and consistency in results.
The objectives of this course are:
Companies that master the PDCA cycle prevent recurring errors and accelerate results. This course helps teams move from reaction to prevention, structuring improvement as a management habit.
The objectives of this course are:
- Present the PDCA cycle as a foundation for process management and improvement.
- Teach how to define problems, implement actions, and monitor results.
- Develop a mindset of discipline, learning, and adaptability.
Companies that master the PDCA cycle prevent recurring errors and accelerate results. This course helps teams move from reaction to prevention, structuring improvement as a management habit.
Público-Alvo
Professionals involved in managing and improving processes and products
Requisitos
No pre-requisites.
Workload
8 or 16 hours
Formatos
In-person and OnlineContent
Basic Structure:
Introduction
8 or 16 hours. Workload can be adjusted by removing exercises and reducing tools
Pre-Work:
Prepare topics to be discussed in class
Note:
No need for computer use
Introduction
- PDCA flow
- Process view
- Selection of the topic to be worked in the training, defined as pre-work
- Step 1: clarify the problem
- Clarify the purpose: what and why do we need to improve
- Define the ideal status, the desired status and the current status
- Define responsible people and deadlines: who and when
- GUT matrix
- SIPOC
- Implementation of tools in the selected topic
- Step 2: share the problem
- Break down the problem into smaller, less complex and more concrete components
- Select the problems to be continued
- Pareto chart
- Implementation of tools in the selected topic
- Step 3: establish the goal
- Establish group commitment
- Define measurable, concrete and challenging objectives
- Trend charts
- SMART goals
- Implementation of tools in the selected topic
- Step 4: analyze root cause
- Based on collected facts, continue asking why
- Specify the root cause
- Process map, fishbone and five whys
- Implementation of tools in the selected topic
- Step 5: develop countermeasures
- Develop and select possible countermeasures
- Create a precise, detailed and clear action plan
- Effort versus impact matrix
- Action plan using 5W2H
- Implementation of tools in the selected topic
- Step 6: implement countermeasures
- Implement actions
- Verify action results
- Implementation of tools in the selected topic
- Step 7: monitor results
- Assess general results and processes used and share with involved people
- Establish corrective actions when needed
- Implementation of tools in the selected topic
- Step 8: standardize processes and success
- Structure successful processes through standardization
- Share new precedents and verify reapplications
- Error proof devices
- Standardization
- Control plan
- Implementation of tools in the selected topic
8 or 16 hours. Workload can be adjusted by removing exercises and reducing tools
Pre-Work:
Prepare topics to be discussed in class
Note:
No need for computer use