Leadership in Complex and Complicated Environments
How can leaders make safe decisions amid uncertainty and constant change? This course presents frameworks for navigating complexity, ambiguity, and volatility with confidence and adaptability.
The objectives of this course are:
Complexity doesn’t require control — it requires clarity. This course helps leaders act with discernment, guiding teams through uncertainty with structure, creativity, and confidence.
The objectives of this course are:
- Teach how to recognize and manage complex versus complicated contexts.
- Present decision-making and problem-solving tools for uncertain scenarios.
- Develop systems thinking and situational awareness in leadership.
Complexity doesn’t require control — it requires clarity. This course helps leaders act with discernment, guiding teams through uncertainty with structure, creativity, and confidence.
Público-Alvo
All professionals
Requisitos
No pre-requisites.
Workload
4 hours
Formatos
In-person, Online or HybridContent
Structure:
Pre-Work:
not applicable
Workload:
4 hours
- Discussions and Reflections on the World in change (video: Did you know 2020?)
- Volume / Speed / Change / Technology
- V.U.C.A. x B.A.N.I. World
- Relationship with our customers: Satisfaction or Delight?
- Desired Behaviors for Leaders
- Complex and Complicated Environments
- Difference between “complexity and complicated” and the adequate behaviors
- Cynefin framework
- Influence between peers (“viral change”)
- Agile Principles (form of leading projects faster and with more collaboration)
Pre-Work:
not applicable
Workload:
4 hours