Communication Preferences and Styles II (without Insights Discovery)
The *Communication Preferences and Styles II* course deepens the understanding of how people express themselves and interpret messages. Participants learn techniques for improving clarity, empathy, and assertiveness in diverse professional contexts.
The objectives of this course are:
Communication is not just about speaking — it’s about creating understanding. This course helps professionals refine their communication to build trust and engagement in every interaction.
The objectives of this course are:
- Teach how to identify communication styles and adapt accordingly.
- Strengthen listening, interpretation, and feedback skills.
- Enable professionals to create clearer and more effective connections in conversations.
Communication is not just about speaking — it’s about creating understanding. This course helps professionals refine their communication to build trust and engagement in every interaction.
Público-Alvo
All professionals
Requisitos
No pre-requisites.
Workload
8 hours
Formatos
In-person, Online or HybridContent
Structure:
Pre-Work:
n/a
Format:
Few slides and practical activities based on experience exchange, discussion, videos, and activities. Groups will be created to develop the activities.
- Self knowledge: class exercise to assess the differences of the participants’ styles / preferences
- Communication Preferences: Action vs Emotion Matrix
- Communication Styles: director, expressive, pacifier, and analytical
- Golden Rule and Platinum Rule of Communication
- How to interact with each person based on your style (Do’s and Don’ts)
- Know how to approach / involve other members to develop good teamwork
- Individual Action Plan
Pre-Work:
n/a
Format:
Few slides and practical activities based on experience exchange, discussion, videos, and activities. Groups will be created to develop the activities.