Communication Preferences and Styles II (without Insights Discovery)
The *Communication Preferences and Styles II* course deepens the understanding of how people express themselves and interpret messages. Participants learn techniques for improving clarity, empathy, and assertiveness in diverse professional contexts.
**The objectives of this course are:**
Communication is not just about speaking — it’s about creating understanding. This course helps professionals refine their communication to build trust and engagement in every interaction.
**The objectives of this course are:**
- Teach how to identify communication styles and adapt accordingly.
- Strengthen listening, interpretation, and feedback skills.
- Enable professionals to create clearer and more effective connections in conversations.
Communication is not just about speaking — it’s about creating understanding. This course helps professionals refine their communication to build trust and engagement in every interaction.
Público-Alvo
All professionals
Requisitos
No pre-requisites.
Workload
8 hours
Formatos
In-person, Online or HybridContent
**_Structure_:**
- Self knowledge: class exercise to assess the differences of the participants Styles/ Preferences
- Communication Preferences: Action vs Emotion Matrix
- Communication Styles: director, expressive, pacifier, and analytical
- Golden Rule and Platinum Rule of Communication
- How to interact with each person based on your style (Do’s and Don’ts)
- Know how to approach/involve Other members to develop a good team work
- Individual Action Plan
**_Pre-Work_:** n/a
**_Format:_** Few slides and practical activities based on experience exchange, discussion, videos, and activities. Groups will be created to develop the activities.