Process Mapping and Daily Management
Understanding and managing processes is the first step to improving results. This course teaches how to map current processes, design the desired future state, and build a Daily Management system that brings discipline, visibility, and rhythm to execution.
**The objectives of this course are:**
With clear flows, defined owners, and visible indicators, teams gain focus and cadence. The training helps transform the routine into a predictable and productive system.
**The objectives of this course are:**
- Teach techniques for mapping and analyzing processes.
- Define indicators and routines for Daily Management.
- Create standards that stabilize performance and reduce variability.
With clear flows, defined owners, and visible indicators, teams gain focus and cadence. The training helps transform the routine into a predictable and productive system.
Público-Alvo
Professionals involved in managing and improving processes and products
Requisitos
No pre-requisites.
Carga Horária
8 hours
Formatos
In-person and OnlineConteúdo Programático
_Basic Structure_:
INTRODUCTION
- Concepts of Operating Excellence and Process view (inputs and outputs)
- Indicator concept
**ROUTINE MANAGEMENT**
- The seven steps of Routine management:
1 – Define basic processes under the department responsibility;
2 – Establish the Process General View (SIPOC)
3 – Draw the current process (Process Maps as is and to be)
4 – Define control points and key indicators – sight management;
5 – Define follow up meetings and indicators monitoring;
6 – Implement problem solution methodology (MASP);
7 – Lead continuous improvement to processes that are not meeting customer requirements.
- Process Standardization / Procedures
_**Workload**_**:** 8 h.
**_Pre-Work_:** Prepare topics to be worked in class
_**NOTE:**_ No need for computer use
* The participants are divided into groups and each group will select a topic to be worked.