MASP – Methodology for Problem Analysis and Solving
Recurring problems drain time and energy. The MASP course teaches a structured approach to identifying causes, testing hypotheses, implementing solutions, and locking in gains—so issues stop coming back.
The objectives of this course are:
By applying MASP, teams move from firefighting to prevention, cutting rework and strengthening confidence in consistent results.
The objectives of this course are:
- Teach the steps of the MASP method from problem definition to solution validation.
- Enable root-cause analysis using qualitative and quantitative tools.
- Standardize controls to sustain results.
By applying MASP, teams move from firefighting to prevention, cutting rework and strengthening confidence in consistent results.
Público-objetivo
Professionals involved in managing and improving processes and products
Requisitos
No pre-requisites.
Duracíon
8 hours
Formatos
In-person and OnlineContenido
Basic Structure:
INTRODUCTION
MASP
Workload:
8 or 16 Hours – The workload can be adjusted by removing case 2 and reducing some tools
Pre-Work:
Prepare topics to be worked in class
NOTE:
No need to use computers
INTRODUCTION
- Concepts of Operating Excellence and Process view (inputs and outputs)
- Indicator concept
- Indicators analysis – concept of center and variation
- Simulated Exercise
MASP
- What is and what is it used for
- When to use MASP
- A3 – Recording MASP
- MASP Steps
- 0. Prioritize works to be developed – Matrix GUT
- 1. Problem Definition – clearly understand and define the problem – Matrix GUT
- 2. Containment action – immediately contain the problem – containment plan
- 3. Analysis of Causes – why the problem happens
- Study of causes – qualitative tools – process map, fishbone, cause and effect matrix, 5 Why’s
- Study of causes – quantitative tools – Pareto, Trend, Correlation Diagram
- 4. Create and prioritize actions – Implementation of improvements – Effort vs Impact Matrix and action plan 5W2H
- 5. Follow-up on Results Efficiency – Trend Chart
- 6. Standardizing the performed improvements
- Implementation of tools in the simulated exercise
- Case 2 – implementation of MASP in an actual case in the company
Workload:
8 or 16 Hours – The workload can be adjusted by removing case 2 and reducing some tools
Pre-Work:
Prepare topics to be worked in class
NOTE:
No need to use computers