Lean IT
Technology is strategic but often carries hidden waste. The Lean IT course shows how to apply Lean principles to IT processes, helping teams improve value flow, reduce errors, and deliver faster, higher-quality services.
The objectives of this course are:
When Lean practices reach IT, the results go beyond faster systems: they create stable processes, controlled costs, and greater alignment with business needs. This course helps consolidate lasting gains in technology.
The objectives of this course are:
- Present the fundamentals of Lean applied to the IT area.
- Teach how to identify waste in technology processes.
- Enable professionals to implement improvements in IT services.
When Lean practices reach IT, the results go beyond faster systems: they create stable processes, controlled costs, and greater alignment with business needs. This course helps consolidate lasting gains in technology.
Público-objetivo
Professionals involved in managing and improving processes and products
Requisitos
No pre-requisites.
Duracíon
16 hours
Formatos
In-person and OnlineContenido
Basic Structure:
INTRODUCTION
DEFINE
UNDERSTAND
CHANGE
CONTROL
Workload:
16 Hours
Pre-Work:
Not available
NOTE:
No need for computer use
INTRODUCTION
- Continuous Improvement and business management
- Improvement Flow (Define > Understand > Change > Control)
- View of Processes Y = f(x)
- Lean Definition
- Lean implemented in the IT area
- Value definition
- The 8 Lean wastes
- 1st Round of simulated exercise / case
DEFINE
- Identify the needs of the customers – Voice of Customer (VOC)
- Indicators definition – indicator and goal
- Business Case – “Elevator Pitch”
- Scope Definition – SIPOC
- A3 – Formalization of improvement project
- Implementation of tools of simulated exercise / case
UNDERSTAND
- Process Map (flowchart)
- Value Stream Map
- Activities that add value / do not add value / Process Requirements / Takt time
- Cause and Effect Diagram (Fishbone)
- 5 Why’s
- Cause and Effect Matrix
- Effort vs Impact Matrix
- Basic Charts (Pareto)
- Implementation of tools from simulated exercise
CHANGE
- Creation of Action Plans – 5W2H
- Introduction to methodologies for Project management / execution (Agile, Scrum, Kaizen)
- Implementation of tools from simulated exercise / case
- 2nd Round of simulated exercise / case
CONTROL
- Process Control System
- Poka-yoke – Error Proof Devices
- Process Standardization (routine management / operating meetings)
- Kanban / Yamazumi
Workload:
16 Hours
Pre-Work:
Not available
NOTE:
No need for computer use