Seta
In increasingly demanding markets, designing robust products and processes is a competitive advantage. The DFLSS course teaches how to apply the DMADV methodology to translate customer needs into practical and reliable solutions.

The objectives of this course are:
  • Apply DMADV to translate VOC into CTQs and design requirements.
  • Use statistical tools to validate solutions.
  • Structure robust and scalable design projects.

Many projects fail because they don’t consider the customer’s voice from the beginning. This course prepares professionals to design with a focus on critical requirements, reducing future failures and ensuring deliverables that meet or exceed expectations.

Público-objetivo

Professionals involved in managing and improving processes and products

Requisitos

No pre-requisites.

Duracíon

32 or 40 hours

Formatos

In-person, Online and Hybrid

Contenido

Basic Structure:

Introduction

  • Contextualization of the DFSS methodology: why it was created, applications, benefits and comparison with DMAIC
  • Differences between DMAIC and DMADV
  • When to use DMADV
  • Financial benefits of DMADV projects
  • Relationship between DMADV and PMI
Definition

  • How to identify DFSS projects
  • Project scope definition
  • Risk management plan
  • Multigenerational plan for project managers
  • Project schedule and Gantt diagram
  • Project contract
Measurement

  • Identification of customers and their needs
  • Translation of needs into project requirements (CTQ)
  • CTQ prioritization
  • Voice of Customer and Voice of Business
  • CTQs and CTPs
  • Affinity diagram and structure tree
  • Customer data collection plan: surveys, interviews and focus groups
  • Benchmarking
  • Needs analysis using ANOM assessment and activities table
  • Quality Function Deployment (QFD)
  • CTQ risk matrix
  • Kano matrix
  • Design thinking
Analyze

  • Development of design concepts
  • Assessment and selection of the best design
Design

  • Development of high-level design
  • Development of detailed design
  • Testing and verification of the detailed design
  • Pilot plan preparation
  • Detailed project description
  • QFD levels three and four
  • FMEA: DFMEA and PFMEA
  • Logistic regression
  • Monte Carlo simulation
  • Design of experiments principles (DOE)
  • Fractional factorial design principles
  • Pilot planning
  • Reliability analysis
  • Control plan
  • Poka-yoke
  • Drive the pilot plan
  • Implementation of the new design and handoff to the process owner
  • Statistical process control (SPC)
  • PDCA and SDCA
  • Assessment
Workload:

40 hours

Pre-Work:

Prepare topics to be worked in class

Note:

Minitab software used for statistical analysis