Seta
In increasingly demanding markets, designing robust products and processes is a competitive advantage. The DFLSS course teaches how to apply the DMADV methodology to translate customer needs into practical and reliable solutions.

**The objectives of this course are:**
  • Apply DMADV to translate VOC into CTQs and design requirements.
  • Use statistical tools to validate solutions.
  • Structure robust and scalable design projects.

Many projects fail because they don’t consider the customer’s voice from the beginning. This course prepares professionals to design with a focus on critical requirements, reducing future failures and ensuring deliverables that meet or exceed expectations.

Público-objetivo

Professionals involved in managing and improving processes and products

Requisitos

No pre-requisites.

Duracíon

32 or 40 hours

Formatos

In-person, Online and Hybrid

Contenido

_Basic Structure_: INTRODUCTION - Contextualize the DFSS methodology: why it was created, applications, benefits, comparison to DMAIC - Differences between DMAIC vs DMADV - When to use DMADV?       - Financial Benefits of DMADV Projects:       - Relation between DMADV and PMI **DEFINITION** - How to identify a DFSS projects - Defining the Project scope - Risk Management Plan - Multigenerational Plan (PM’s) - Project Schedule / Gantt Diagram - Project Contract **MEASUREMENT** - Identify the customers and their needs - Translate the needs into Project Requirements (CTQ) - Prioritize CTQ’s - VOC (‘Voice of Customer’) & VOB (“Voice of Business”) - CTQ’s / CTP’s - Affinity Diagram / Structure Tree - Plan of customers data collection: researches, interviews, Focus Group - Benchmarking - Analysis of needs: ANOM assessment & Activities Table; - Quality Functional Deployment (QFD) - CTQ’s Risk Matrix - Kano Matrix - Design Thinking **ANALYZE** - Develop Design Concepts - Assess and Choose the Best Design **DESIGN** - Develop High Level Design - Develop Detailed Design - Test and Verify the Detailed Design - Prepare Pilot Plan - Description of Detailed Project - QFD Levels 3 and 4 - FMEA (DFMEA & PFMEA) - Logistics Regression - Monte Carlo Simulation - Experiment Design Principles (DOE) - Fractioned Factorial Experiment Design Principles - Pilot Planning - Reliability - Control Plan - Poka-yokeVERIFY - Drive the Pilot Plan - Implement New Design / Hand it to the Process Owner - SPC (Statistical Plan Control) - PDCA /SDCA - Assessment **_Workload_:** 40 hours **_Pre-Work:_** Prepare topics to be worked in the class **_NOTE:_ ** Minitab software used for statistical analysis