- Phases of a Digital Transformation Program
- Cynefin Framework
- Process Improvement
- Formation of an ecosystem of partners
- Business Transformation
- Understand how Lean, Six Sigma, and Project Management initiatives can benefit from evolving "work cycles / sprints" rather than evolving in phases.
- Adaptation of rites, metrics and agile artifacts for the benefit of the Process Improvement Program
- Benchmarking with potential external partners: RPA, Workflow / Digital Checklist, design of digital solutions