Structure:
- Discussions and Reflections on the World in change (video : Did you know 2020?)
- Volume/Speed/Change/Technology
- V.U.C.A. x B.A.N.I. World
-  Relationship with our customers: Satisfaction or Delight?
- Desired Behaviors for Leaders
- Complex & Complicated Environments
       - Difference between “complexity and complicated” and the adequate behaviors,
       - Cynefin framework
       - Influence between peers (“viral change”)
       - Agile Principles (form of leading projects faster and with more collaboration)

Pre-Work: not applicable

Workload: 4 hours