Contents

Structure:
- Protagonist x Victim
- Leading changes inside the organization
- Why is change necessary? How should we change?
- Who needs to lead the change?
- What steps should we take to perform the change and how are these steps take?
- For Stakeholders
- Understand / Connect / Face
- For participants
- Motivate / Communicate / Act / Reinforce
- Case Study (groups) + presentation+ puzzle activity + teach back

Pre-Work: not applicable

Duration: 4 hours (or 8hours with application of a company’s actual case)

Maximum number of participants:  20 people