Basic Structure:
SOFT SKILLS
- Transformation: Preparing managers to lead changes
- Self assessment: positive good points / points of concern/bothering
- How to work the change better (commitment vs Time)
- A possible model to accelerate transformation
- To be a proactive leader
- Create a Positive Vision
- Shape the Vision
- Mobilize the commitment
- Perpetuate the transformation
- Monitor the progress
- Video: The strength of an Ideal – reflections and activities about the movie’s message
- Reasons for resistance to change and how to overcome them
- The features of effective leaders
- Strategies to influence/accelerate the change
- Closing / Feedback /Individual Action Plan: How to apply the learned knowledge in the routine?
- Implementation of a small Kaizen in class for practical learning
HARD SKILLS
- Lean definition
- 8 Lean wastes
- Kaizen methodology for process improvement
- Where does Kaizen fit
- Kaizen process: before, during, and after the event
- Preparing for Kaizen
- Problem  Definition
- Roles and responsibilities
- Sponsor meeting
- Schedule and tools definition
- Needed infrastructure
- A3
- Leading Kaizen
- Facilitation techniques
- Kaizen tools (flowchart, VSM, brainstorming (Ishikawa), cause and effect matrix, effort vs impact matrix, create and implement actions – 5W2H model)
- Follow-up
- Implementation of a small Kaizen for practical learning

Workload: 16 hours

Pre-work: Prepare topics to be discussed in class

NOTE: No need for computer use