Basic Structure:
INTRODUCTION
- Six Sigma Definition
- Six Sigma History
- Lean History
- 8 Lean Wastes
- DMAIC Flow
- Process View Y=f(x)
- Combining Lean with Six Sigma for process improvement
- Six Sigma Structure – Project Team
- Round 1 – Order Simulation
DEFINITION PHASE
- Projects identification – goal and objective deployment
- Financial Impact on Projects
- Identification of customer’s needs – voice of customer/ voice of process
- Definition of Project indicators
- Scope Definition – inside and outside matrix / SIPOC
- Creation of Project group - MPPI
- Project Contract
- Project Schedule
- Implementation of the concepts in the order simulation exercise
MEASUREMENT PHASE
- Process Map
- Value Stream Map
- Activities that add value/ do not add value / Process requirements
- Cause & Effect Diagram (Fishbone)
- Basic Graphs (Pareto, Trend)
- Cause & Effect Matrix and Effort vs Impact Matrix
- Types of Data
- Basic Statistics (measurements of center and variation)
- Data Collection Plan
- Operating Definition
- Process Performance – Sigma Level
- Implementation of concepts in the order simulation exercise
- Round # 2 of the simulation exercise
ANALYSIS PHASE
- FTA – Failure Tree Analysis / 5 Why’s
- FMEA
- Data Exploratory Analysis
- Lean’s Analysis Phase Tools (bottleneck analysis, SMED)
- Implementation of tools in the simulated exercise
IMPROVEMENT PHASE
- Creation of Action Plans – 5W2H
- Implementation of tools in the simulated exercise
- 2nd round of the simulated exercise
- Visual Management and 5S
CONTROL PHASE
- System of Process Control and Control Plan
- Poka-yoke – Error Proof Device
- Process Standardization
- Assessment

Workload: 32 or 40 Hours - The workload can be adjusted by removing some exercises and reducing the level of coverage of some topics.

Pre-Work: Not available

NOTE: The use of statistical software is not mandatory.

** The structure may be adjusted