Basic Structure:
- Operating excellence and business management
- Management cycle.. Strategic Planning, Routine Management, and Continuous Improvement
- Six Sigma and its impact in the business management. How does it help us to reach our objectives?
- Definition of Six Sigma
- Lean – Defining Value and Waste
- Six Sigma and Lean – Joining forces to obtain results.
- Process View = Y=f(x)
- DMAIC flow for execution of improvements
- How to define good Six Sigma projects – (routine vs improvement projects)
- How to identify good belts
- Leveraging financial results through Six Sigma
- Manager (Champion) Roles and Responsibility
- Simulation – Placing Orders – Round #1
- D-M-A-I-C Project Phases
- Definition Phase – what is the reason for the existence of my project?
        - Business Case
        - Indicator Definition
        - Project Scope
        - Project Contract
        - Implementing in the order simulation exercise
- Understanding the Problem (Measure and Analyze) – What is the size of my problem? What are its causes?
        - Process Performance
        - Tools to identify root-cause (mapping, brainstorming, priority matrix, Pareto, Line Graph, Measurements of center and variation)
        - Implementing in the order simulation exercise
- Improvement – create changes to improve the process
        - Action Plan – 5W2H
        - Comparing before vs after
        - Implementing in the order simulation exercise
- Control – assure that the changes are kept in the daily routine
        - Standardization
        - Implementing in the order simulation exercise
- Road Map – steps to implement Six Sigma
- More examples of improvement projects using Six Sigma

** Topics may be adjusted

Workload: 16 Hours

Pre-Work: not applicable