Contents

Basic Structure:
Leadership & Coaching:
    - Leadership competences of a MBB
    - Video: The art of possibility
    - People Profiles: Knowing yourself better to better understand others and lead them
    - Psychological Types Evaluation
    - MBTI Model (Myers-Briggs Type Indicator )
    - Reports given to each participant
    - Group exercise: comparing psychological type within the group
    - The importance of different types within the Organization
    - Coaching as part of the creation of high performance groups
    - Video : “The practical coach”
    - Feedback as part of the creation of Project groups
    - Feedback basic elements
    - Coaching in Six Sigma Projects – best practices
    - Creation of 1st part of the PERSONAL ACTION PLAN
Change Management
    - How do High Performance teams manage the change
    - Video: “The Strength of an Ideal”
    - Change process – essential topics
    - 7 steps to be followed by High Performance teams to manage the change
    - Step 1: Lead the changes
    - Step 2: Create a shared need
    - Step 3: Shape the vision
    - Step 4: Changing systems and organizational structures
    - Step 5: Mobilizing the commitment
    - Step 6: Perpetuate the change
    - Step 7: Monitor the progress
    - Video: “The Virus of Attitude” – Optional
    - Creation of the 2nd part of the PERSONAL ACTION PLAN
Financial Impact
    - The importance of checking Financial Results
    - Basic Elements for creating Financial Strategy:
    - Goals
    - Cash cycle
    - Report of Income Statement
    - Balance Sheet
    - Financial Indicators for Company Management
    - Capital Investment (Payback, VPL, IRR...)
    - Risk Management Principles
    - Impacting the Organization EVA – How to identify Projects
    - Hard Dollar vs Soft Dollar
    - Financial Classification of Projects
    - Case Studies for Correct Financial Classification
    - Creation of the 3rd part of the PERSONAL ACTION PLAN
Business Management
    - Components of Business Management in a Company
    - Routine Management (Operating Plan)
    - Continuous Improvement (Tactical Plan)
    - Methodologies and Tools part of the Management System
    - Goals/Metric Deployment (Strategic Plan)
    - How to define Improvement projects to be executed
    - Creation of the 4th part of the PERSONAL ACTION PLAN
Good Practices in Six Sigma Projects:
    - Six Sigma Projects in Transactional Departments and Service Providing Companies;
    - Project “Wing-to-Wing” – incorporating Lean in Six Sigma projects;
    - Implementing the culture of facts and data in Strategic Projects of the Organization;
    - Presentation of final work by the groups created in the classroom

Workload40 Hours

Pre-Work: Filling out MBTI or TEIQUE

Differentiators: It also includes SETA’s digital certificate (electronic badge), issue by Open Badge with  Blockchain authentication standard (the same used for Bitcoins), that may be used in the social networks, email signatures, etc.