1.4.2 - METHODOLOGY OF ANALYSIS AND RESOLUTION OF PROBLEMS - MASP

Objective:

To provide a structured approach and basic tools to solve problems of day-by-day and to carry out small improvement projects (see and act)
 
Target Audience:

• Professionals from diverse working areas of the company

Pre requirements:

• There are no pre-requirements for this training. It is suggested that the practitioners have the profile to lead changes.

Course Duration:

• 8 hours.

Programmatic Content:

• Process definition
• Simplified flux of the DMAIC (Define, Measure, Analyze, Improve and Control)
• Identifying and defining the problem
• It is and it isn’t Matrix
• Problem contention
• Process of identification of problem causes
• Processes mapping
• Brainstorming
• 5 Why’s
• Fishbone
• Pareto Chart
• To generate action plans (5W2H)
• Effort X Impact Matrix
• GUT Matrix
• Control Plan
• Management of Metrics

Training Modalities:

• In company – carried out in closed classes, by customer request.

Requirements for Certification:

• There is not a specific certification for this methodology.
• All participants receive the certificate of training conclusion.

Specific Needs for Training Attendance:

• None.