1.3.2 - DFSS UPGRADE

Objective:

This training appears as a complement to whom that already have formation in DMAIC methodology (Define, Measure, Analyze, Improve and Control). The objective is to pass the basis, concepts and tools of DFSS – Design for Six Sigma (DMADV) allowing the Belts to develop and lead projects in their organization using the DMADV flux (Define, Measure, Analyze, Design and Verify)

In short:

• To differentiate the DMAIC X DFSS methodologies.
• When and why to use the DFSS model.
• To use the Six Sigma methodology – DFSS to obtain significant results in the introduction of new processes, products and services.
• To comprehend the tools that support the DFSS methodology
• DFSS X Financial Impact in the organization
• To develop competencies to lead for the introduction and the management of the changes in the organization
• To build in the company a culture of business efficient management

Target Audience:

• Professionals from diverse working areas related with new process, product and/or service release as, for instance, engineering, IT and Product and Process Engineering.
• Six Sigma Professionals (Master Black Belts, Black Belts and Green Belts)

Pre requirements:

• The practitioner must be already certificated and/or trained in the DMAIC methodology.

Course Duration:

• 40 hours.

Programmatic Content:

Introduction   

• Introduction to the DFSS
• Historic
• DFSS structure
• Differentiation between DMAIC X DFSS

Define

• Introduction to Define Phase
• How to identify a DFSS project
• Scope definition
• Change acceleration tools
• Multi-generation plan
• Risk Matrix
• Project charter

Measure

• Introduction to Measure Phase
• Indentifying Voice of the Customer – VOC and Voice of the Business (VOB)
• Identifying the critical characteristics for a new product, process and/or service (CTQ`s)
• Research Methods (interviews, focus group, internal and external research)
• VOC table
• Affinity table
• Kano Model
• QFD (Quality Function Deployment) – House of quality number 1

Analyze

• Creating Design Models
• QFD (Quality Function Deployment) – House of quality number 2
• SIPOC
• Fishbone
• Benchmarking
• Pugh matrix

Design

• Elaboration of Macro and detailed design
• QFD (Quality Function Deployment) – House of quality number 3 and 4
• Design of Experiments (DOE) – Full Factorial
• Process Capability
• Monte Carlo Simulation
• FMEA
• Mistake Proofing Devices (Pokayoke)
• Process Control System
• Control Plan
• Verify
• Pilot Test
• PDCA
• SDCA
• Project Examples

Training Modalities:

• In company – carried out in closed classes, by customer request.

Requirements for Certification:

• This Training is only provided in-company. Thus, the certification depends of the customer requirements. In general, the standard to be followed is.
  1 – Development of one project with impact in the organization
  2 – At least 80% of frequency in the training.

OBS: All participants earn the conclusion certificate if comply with 80% of frequency in the training.

Specific Needs for Training Attendance:

• Computers – should be one for each three attendants
• Use of Minitab statistical software